Money888 takes our responsibility to protect your personal information seriously. This Privacy Policy clearly outlines how we collect, use, store, and safeguard your data as a member of our platform.
Six core data protection principles that form the foundation of how money888 handles every member's personal information.
All data transmitted between your device and money888 servers is protected by industry-standard 256-bit SSL encryption. This ensures your personal and financial information cannot be intercepted by any third party.
Your personal data is stored on secure servers protected by multi-layered firewalls and active intrusion detection systems (IDS). Access to the member database is restricted to authorised personnel only.
Only staff who require access to perform specific duties are permitted to view your personal data. All access is logged and audited regularly. We apply a "minimum necessity" principle in our internal data management.
Money888 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — it is not a business asset of ours.
You have full control over the marketing communications you receive from money888. An unsubscribe option is available in every promotional email. You can also update your communication preferences directly through your account settings.
Our privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data security standards. We continuously update our data protection practices in line with the latest legal and technological developments.
Summary: This Privacy Policy explains how money888 ("we") collects and handles your personal data ("Member"). By using our platform, you agree to the terms set out in this Privacy Policy. Please read it carefully.
Welcome to the money888 Privacy Policy. As a responsible online gaming and wagering platform, we understand how important your trust is when it comes to handling your personal information. This Privacy Policy is designed to give you a clear and transparent understanding of our data protection practices.
This policy applies to all registered members, website visitors, and any individual who interacts with the money888 platform through our official website, mobile app, or customer support channels. It covers all personal data we collect, whether directly from you, through your use of the platform, or via authorised third parties.
By registering an account or continuing to use the money888 platform, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.
This Privacy Policy should be read together with Terms and Conditions money888 which forms part of your overall membership agreement with us.
Money888 collects various types of personal data to enable us to provide services that are safe, efficient, and compliant with legal requirements. The data we collect is divided into the following categories:
Identity Data
Financial Data
Technical & Usage Data
| Data Categories | Example | Requirements |
|---|---|---|
| Identity Verification | Name, IC, date of birth | Mandatory |
| Finance | Bank account details, transaction records | Mandatory |
| Technical | IP address, device type | Automatic |
| Communications | Email, support logs | Contextual |
| User Preferences | Language settings, notifications | Options |
All personal data we collect is used only for legitimate and necessary purposes. money888 uses your data for the following:
money888 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.
Money888 does not sell or transfer your personal data to third parties for marketing or commercial purposes. However, in the course of operating the platform, we may share your data on a limited basis with the following categories of parties:
All third parties we work with are required to sign data confidentiality agreements and comply with data protection standards equal to or higher than our own. We continuously monitor third-party compliance on a regular basis.
In the event of a company merger, acquisition, or asset sale, members' personal data may be transferred to the new entity. We will notify you in advance and ensure your data remains protected under terms that are at least equivalent.
The security of your personal data is the absolute top priority of money888. We implement a range of technical and organisational security measures to protect your data from unauthorised access, loss, or disclosure.
Technical security measures we employ:
Data Retention Period: money888 retains members' personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Generally, active account data is retained for the duration of membership plus 7 years after account closure to meet financial and legal record-keeping requirements.
While we take all reasonable steps to protect your data, no security system is completely foolproof. You also play a role in protecting your account by using a strong password and not sharing your login credentials with anyone.
Money888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect platform functionality. Please refer to your web browser documentation for guidance on managing cookies.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. money888 fully respects these rights:
To exercise any of the above rights, please contact the money888 customer support team via live chat on the platform. We will process your request within 14 business days and may require identity verification before taking action.
The money888 platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal data from children under the age of 18.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Any attempt by an underage individual to register or use our platform constitutes a serious violation of our Terms & Conditions.
If you become aware that a minor has registered an account on money888, please contact us immediately at [email protected]. We will take prompt action to resolve the matter.
In operating an integrated platform, your personal data may be processed or stored on servers located outside Malaysia. money888 ensures that any cross-border data transfers are carried out in compliance with PDPA requirements and international data protection standards.
Steps we take to protect data during international transfers include:
Money888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technologies used. Whenever material changes are made, we will:
Your continued use of the money888 platform after changes take effect will be deemed as your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant regulatory body in your jurisdiction.
Answers to the most frequently asked questions by money888 members regarding data protection and privacy.